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Frequently asked questions

Boldally Chat, the WhatsApp Business API, pricing, and setup, answered plainly.

General

What is Boldally Chat?

Boldally Chat is a WhatsApp Business API platform with a shared team inbox, broadcast campaigns, contacts, templates, and analytics. It moves your customer conversations off personal phones and onto one number your whole team can run.

Is this the official WhatsApp Business API?

Yes. Boldally Chat runs on the official WhatsApp Business Platform. Your WhatsApp Business Account is registered directly with Meta, so you own your number, templates, and green tick, and you keep them if you ever leave.

Who is Boldally Chat for?

Indian small and mid-sized teams: D2C brands, service businesses, agencies, coaching institutes, restaurants, clinics, and real estate firms. If you already talk to customers on WhatsApp and need a shared inbox and campaigns, it fits.

Pricing

How much does it cost?

Plans start at ₹999 a month. Every plan includes unlimited broadcasts, unlimited contact storage, and the shared team inbox. See the pricing page for the full breakdown.

What markup do you add on messages?

Zero. You pay Meta's per-message rates directly, passed through at cost. Most platforms add 10 to 20 percent on top of the same Meta rates.

Do I pay Meta separately for messages?

Message charges are billed at Meta's exact rates and pass through with no markup. Service conversations, which are replies within 24 hours of a customer message, are free.

Is there a free trial?

Yes. You can try Boldally Chat free for 14 days, with no credit card and no setup call to sit through.

Setup & migration

How long does setup take?

Most teams connect their number and start messaging the same day. You link your WhatsApp number through Meta's official signup, no new SIM required.

Can I keep my existing WhatsApp number?

Yes, in most cases. Your number moves onto the official API and stays yours. Note that a number already active on the regular WhatsApp or Business app needs to be migrated to the API first.

Can you migrate my data from another provider?

Yes. We migrate your contacts and message templates for free from Wati, AiSensy, Interakt, or any other provider, so you don't start from scratch.

Support & terms

Is there a contract or lock-in?

No lock-in. The plan price is the plan price, month to month. Because your WABA is registered to you, you can leave anytime and take your number and templates with you.

How do I get support?

Boldally is built and supported by hands-on engineers. You reach a real team by email and chat, not a queue that forgets your business the moment you sign up.

Put your WhatsApp to work.

Free for 14 days. No credit card, and no setup call to sit through.