Confirm appointments and reduce no-shows
Send appointment confirmations and reminders, share reports securely, and keep every patient conversation in one place your front desk can manage.
Who it’s for: Clinics, dental and eye practices, diagnostic labs, and small hospitals.
Get startedThe Problem
The front desk answers the same calls all day: appointment times, reports, directions. Reminders go out by SMS and get ignored, so patients miss slots. And when a patient messages back, whoever picks up the phone has no idea what was said last time.
What you can do
One WhatsApp number, your whole team, and the tools to run it properly.
Appointment confirmations
Send a confirmation the moment a slot is booked, with date, time, doctor, and location, so patients know exactly where to be.
Reminders that cut no-shows
Schedule a reminder the day before. On WhatsApp it actually gets read, so fewer slots go empty.
Report and result alerts
Tell patients when a report is ready and share it on WhatsApp, so labs stop fielding 'is it done yet?' calls.
One inbox for the front desk
Every patient message lands in a shared inbox with full history, so any staff member can pick up where the last left off.
Follow-up and recall
Tag patients for a review visit or a yearly checkup and send a reminder when it's due, so care doesn't slip.
Pre-visit instructions
Send fasting notes, documents to carry, or prep steps before an appointment, so visits run on time.
How clinics set it up
Connect your number
Move your clinic's WhatsApp onto the official API, so confirmations and reminders come from a verified number.
Set up templates
Create confirmation, reminder, and report-ready templates once, and get them approved for sending.
Confirm and remind
As bookings come in, confirmations go out automatically and reminders fire the day before each visit.
How it plays out
Picture a two-doctor dental clinic. Every booking gets a WhatsApp confirmation, and a reminder goes out the evening before, so fewer chairs sit empty. When a patient asks about a report or a follow-up, the front desk sees the whole history in one inbox and answers in seconds instead of putting them on hold.
Why Boldally Chat
Affordable for a clinic
Meta's rates at cost with zero markup, and plans from ₹999 a month, so reminders and report alerts don't strain a small practice.
Official WhatsApp Business API
A verified number patients trust, with your account safe from the bans that personal-phone messaging risks.
One inbox for the desk
Every patient message in one place with full history, so any staff member can answer without losing the thread.
Common questions
Is patient communication on WhatsApp secure?
Boldally Chat runs on the official WhatsApp Business API, and WhatsApp messages are encrypted in transit. Send appointment and reminder details, and share reports as patients expect, while keeping to your own clinic's data practices.
Will reminders reduce missed appointments?
A reminder the day before reaches patients on WhatsApp, where they read it, which helps bring down no-shows compared with SMS that often goes unnoticed.
Can the whole front desk share one number?
Yes. Every patient message lands in one shared inbox with full history, so any staff member can respond without losing the thread.
Can I remind patients about follow-up visits?
Yes. Tag patients for a review or an annual checkup and send a reminder when it's due, so follow-up care doesn't get forgotten.
Put your WhatsApp to work.
Free for 14 days. No credit card, and no setup call to sit through.