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All use cases
D2C & E-Commerce

Turn WhatsApp into your highest-converting sales channel

Recover abandoned carts, send order updates on autopilot, and run product launch broadcasts your customers actually open. All from one shared inbox.

Who it’s for: Online stores, Shopify sellers, Instagram brands, and D2C founders.

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The Problem

Customers have questions but can't get answers fast enough, so they leave. Cart abandonment stays high. Post-purchase support is scattered across email, Instagram DMs, and someone's personal WhatsApp, and no one has the full history when a buyer messages back.

What you can do

One WhatsApp number, your whole team, and the tools to run it properly.

Abandoned cart recovery

Send an approved template when a customer leaves items behind, with the product and a link back to checkout. WhatsApp opens sit far above email, so more of those carts come back.

Order updates on autopilot

Utility templates for confirmation, shipping, and delivery. Customers stop asking 'where is my order?' because they already know.

Product launch broadcasts

Send a new drop to a chosen segment with images and a buy link. Track opens, clicks, and replies for each campaign.

Post-purchase support

Handle returns, exchanges, and sizing questions in the shared inbox, with the full conversation history attached to each contact.

Win back repeat buyers

Tag customers by what they bought and how often, then send a restock nudge or a loyalty offer to the right list.

COD confirmation

Confirm cash-on-delivery orders over WhatsApp before you ship, so you cut down on returns and failed deliveries.

From signup to first campaign

1

Connect your number

Link your WhatsApp Business number through the official API with Meta's Embedded Signup. No new SIM, no waiting days for approval.

2

Import your customers

Bring in contacts from a CSV or your store, then tag them by order value, city, or product so your lists are ready.

3

Send and track

Build a template, get it approved, and broadcast to a segment. Watch opens, clicks, and replies come in live.

How it plays out

Picture a small skincare brand running three campaigns a month to a couple of thousand contacts: a restock alert, a festive offer, and an abandoned-cart nudge. Most of those messages get opened the same day, repeat orders tick up, and the message bill stays a small line item because you pay Meta's rates at cost, with zero markup.

Why Boldally Chat

Zero markup, ever

You pay Meta's message rates at cost, with zero markup. Most WhatsApp providers add 10 to 20 percent on top, which quietly eats into the return on every campaign.

Official WhatsApp Business API

Your number is verified and your account stays in good standing with Meta, so your broadcasts keep sending.

Built for small store teams

Plans start at ₹999 a month, with a shared inbox your whole team can run without any training.

Common questions

Do I need Shopify to use Boldally Chat for my store?

No. Boldally Chat works for any online store. You can import contacts from a CSV or add them as they message you, so it fits Shopify, WooCommerce, Instagram-only sellers, and everyone in between.

Can I recover abandoned carts automatically?

You send an approved WhatsApp template with the customer's cart and a link back to checkout. Because it lands on WhatsApp, far more people see it than an abandoned-cart email.

How much do the messages cost?

You pay Meta's per-conversation rate at cost, with zero markup. Most competitors add 10 to 20 percent on top of the same Meta rates.

Is this the official WhatsApp Business API?

Yes. Boldally Chat runs on the official WhatsApp Business API, so your number is verified and your account stays in good standing with Meta.

Put your WhatsApp to work.

Free for 14 days. No credit card, and no setup call to sit through.