Confirm bookings and guide every guest
Send booking confirmations and itineraries, answer inquiries fast, and keep guests informed from booking to checkout, all on WhatsApp.
Who it’s for: Hotels, resorts, travel agencies, tour operators, and homestays.
Get startedThe Problem
Inquiries pour in across calls, email, and WhatsApp, and slow replies lose bookings to whoever answered first. Once a trip is booked, itineraries and updates get scattered, and guests message a personal number that no one is watching after hours.
What you can do
One WhatsApp number, your whole team, and the tools to run it properly.
Booking confirmations
Send a confirmation with dates, room or package details, and payment status the moment a booking is made.
Itineraries and check-in details
Share the day-by-day plan, directions, and check-in instructions on WhatsApp, so guests have it all in one thread.
Fast inquiry replies
New inquiries land in a shared inbox. Assign them and reply quickly, before the guest books somewhere else.
Trip reminders
Send a reminder before check-in or departure with what to carry and when to arrive, so nothing gets missed.
Seasonal offers
Broadcast a monsoon package or a long-weekend deal to past guests, targeted by destination or trip type.
Post-stay reviews
Ask for feedback right after checkout, when the experience is fresh and guests are most likely to respond.
How travel teams set it up
Connect your number
Move your property or agency's WhatsApp onto the official API, so guests reach one verified number.
Build your templates
Create confirmation, itinerary, and reminder templates once, and tag guests by destination or trip type.
Confirm and keep in touch
Confirm each booking, share the itinerary, send reminders before the trip, and follow up after the stay.
How it plays out
Imagine a boutique resort taking bookings from a few travel portals plus direct inquiries. Every booking gets a WhatsApp confirmation and a check-in guide the day before arrival, so guests turn up knowing exactly what to expect. A month later, a monsoon-package broadcast to past guests brings a handful of them back for another stay.
Why Boldally Chat
Pay less to stay in touch
Meta's rates at cost with zero markup, against the usual 10 to 20 percent, so booking updates and seasonal offers stay cheap to send.
Official WhatsApp Business API
A verified number guests trust, with your account safe from the bans that personal-phone blasting risks.
One inbox across shifts
Every guest message in one place with full history, so the front office can answer at any hour.
Common questions
Can I send itineraries and check-in details on WhatsApp?
Yes. Share the day-by-day plan, directions, and check-in instructions in one WhatsApp thread, so guests have everything in the place they already check.
Can my front office share one number?
Yes. Every guest message lands in a shared inbox with full history, so any team member can answer, even across shifts.
Can I promote seasonal packages to past guests?
Yes. Tag past guests by destination or trip type and broadcast a seasonal offer to just that segment, so the deal reaches the right travellers.
How much do the messages cost?
You pay Meta's per-conversation rate at cost, with zero markup, while most providers add 10 to 20 percent on the same rates.
Put your WhatsApp to work.
Free for 14 days. No credit card, and no setup call to sit through.