Manage appointments, inquiries, and follow-ups from one inbox
Get your whole team onto one WhatsApp number, cut no-shows with reminders, and answer the same questions in seconds.
Who it’s for: Salons, spas, consultancies, repair services, clinics, and fitness studios.
Get startedThe Problem
Your staff each work off their own phones. Messages get lost, customers get two different replies, and there's no record of what was promised. When a new inquiry comes in and nobody picks it up, that booking is gone.
What you can do
One WhatsApp number, your whole team, and the tools to run it properly.
One number, entire team
Front desk, providers, and managers all work from the same number. Conversations are assigned and notes are visible.
Appointment reminders
Schedule a utility template a day before the appointment. Fewer no-shows and fewer awkward last-minute calls.
Lead follow-up
New inquiries land in the inbox instantly. Assign them, tag the hot ones, and follow up before they book elsewhere.
Quick replies
Timings, pricing, and location come up again and again. Save the answers and send them in seconds.
Rebooking nudges
Tag customers by service and send a gentle reminder when they're due again, so your calendar stays full.
Reviews and feedback
Ask happy customers for a quick review after their visit, when they're most likely to say yes.
How service teams set it up
Connect your number
Move your business WhatsApp onto the official API, so the whole team shares one number instead of personal phones.
Add your team
Bring in staff with the right roles and route new inquiries to whoever should handle them.
Automate reminders
Set up reminder and rebooking templates once, then let them go out on schedule around each appointment.
How it plays out
Picture a salon with three stylists and a busy front desk. Every inquiry now hits one shared inbox, so no message sits unread on someone's personal phone. Clients get a reminder the day before, so fewer chairs sit empty, and a rebooking nudge a few weeks later quietly keeps the calendar full.
Why Boldally Chat
Zero markup, ever
Meta's rates at cost with zero markup, against the usual 10 to 20 percent, so reminders and follow-ups stay affordable to send.
Official WhatsApp Business API
A verified business number, with your account safe from the bans that hit personal phones sending in bulk.
Works for a small team
Plans from ₹999 a month and a shared inbox two or three people can run from day one.
Common questions
Can my staff stop using their personal phones?
Yes. Everyone works from one shared business number, with conversations assigned and history visible. No more messages stuck on a single staff member's phone.
Will reminders really cut no-shows?
A scheduled reminder a day before the appointment reaches customers on WhatsApp, where they actually read it, which helps reduce missed appointments.
Can I answer common questions faster?
Yes. Save quick replies for your timings, pricing, and location, and send the right answer in a couple of taps instead of typing it out each time.
Does this work for a small two or three person team?
Yes. Boldally Chat starts small and works well for a couple of people sharing one number, with room to add staff and roles as you grow.
Put your WhatsApp to work.
Free for 14 days. No credit card, and no setup call to sit through.